FAQ

PRODUCITON AND SHIPPING TIMES

• Our current production time for decals is 3-7 Business Days to make your custom order.
• Our current production time for badge reels & acrylic pins is 5-7 Business Days.
• Our Standard Shipping is USPS First Class and has been taking around 3-5 weeks days on average for shipping time.
• Cancelation requests must be submitted within 24 hours of purchasing.

RETURNS & REFUNDS

• Due to orders being custom made we have a no returns policy and all sales are final.

• If your item arrives damaged or incorrect, let us know and we will work to make it right. We may request a photo showing how the item was incorrect or damaged. Please notify us with 5 days of delivery.

• We do not offer returns or refunds on items that are misspelled by the customer while ordering. Please double check any spelling and/or numbers before ordering.

PLEASE contact us if you have any questions or issues with your order. Thank you!